Associate Education

What is a resume?

A resume is a written document that advertises your work experience and educational background. It is a self-marketing tool designed to demonstrate that you have the desired skills sought after for a particular position and ensure you are invited to an interview. You are the product and your resume is your advertisement!

To market your skills effectively, your resume should be tailored to meet the criteria of each position you apply for.

There is no 'correct' way to write a resume. The type and order of headings you choose will depend on the position you are applying for. Make sure you choose an appropriate layout and order headings and content in a way that will best promote your skills and experience.

The Dos and Don'ts

A resume should be:

• 2-4 A4 pages
•  Structured into appropriate and logical categories
•  Clearly written and easy to read
•  Business-like and professional in content and appearance
•  Positive and non-repetitive
•  A reflection of your strongest and most relevant skills and abilities
•  Tailored to demonstrate how well you fulfill the position criteria
•  Consistent in style (bullet points, spacing, indentation, and fonts)
•  Saved as a PDF file, not a Word Document

A resume should NOT:

•  Include personal information such as marital status, religion, or DOB
•  Be cluttered with long, wordy paragraphs
•  Include too many details on positions held a long time ago
•  Have spelling mistakes and typos
•  Include incorrect information
•  Use acronyms and language the reader won't understand
•  Exclude important information
•  Be sent without proofreading it first

Organisation

The most popular resume format is the chronological format. In a chronological format, information is structured in reversed chronological order (current or most recent things first), bringing the most important pieces of information to the top.

A resume generally includes the following sections:

Personal Details

Include your name as the heading of the document (do not write 'Resume' at the top). Directly underneath your name, include the following:

• Address
• Contact phone number(s)
• Email address (make sure this is professional, e.g. john.smith@gmail.com)

Note: You do not need to include your marital status, religion, date of birth (DOB), or a personal photo

Career Summary

A career summary is a brief paragraph (3-5 sentences) outlining why you would be a good fit for the position. State how you intend to use your skills, knowledge, and experience to meet your long-term goals. Look at keywords used within the position criteria of the job advertisement and create statements that demonstrate your capability to meet the requirements of the job. Prioritise statements with the most relevant coming first, and end with a statement about what you are looking for.

A career summary contains 3 core elements:

• Background and experience
• Key transferable skills
• Career objective (where you see yourself next)

Note: This section is optional.

Skills and Competencies

The aim of this section is to briefly outline your key skills relevant to the position. To select the correct skills, consult the selection criteria.

Statements could take the form of a brief heading, e.g. "Leadership Skills", with a short summary under each relevant heading. Alternatively, skills could be presented in a list.

Employment History

This section needs to include a list of current and previous job roles. A chronological resume lists these roles in reverse order, starting with your current or most recent employer. Include all relevant part-time, casual and voluntary work as well as full-time employment.

For each position, include:

•  Position held (e.g. Administrative Assistant)
•  Name and location of the company/organisation (e.g. Top Education Institute, Sydney)
•  Length of employment (e.g. March 2014 - Present / June 2012 - February 2014)
•  Overview of main duties or responsibilities, and key achievements (These can be written as a summary or in bullet points. Demonstrate the positive effect you had on the organisation, your co-workers, etc.).

Note: Include less detailed information for jobs held a long time ago. You only need to give a detailed account for your current and most recent position held.

Education & Qualifications

This section outlines your formal qualifications. List all tertiary, secondary and other qualifications that you have completed. For each qualification, include:

•  Name and location of the educational institute (e.g. Top Education Institute, Sydney, Australia)
•  Years of attendance or year of graduation (e.g. Feb 2014 - Nov 2016)
•  Full name of qualification achieved (e.g. Bachelor of International Business - Distinction) - Do not use abbreviations for a degree
•  Major - if applicable (e.g. Accounting)

Other optional inclusions:

•  Thesis topic
•  Academic awards
•  Major projects or areas of research

Note: Many people prefer to include this section before Employment History. However, many employers put more weight on work experience so prefer to see this section after the Employment History.

Training & Professional Development

This section is for any other relevant training and development activities you have completed. If you have attended any short courses relevant to the position you are applying for, list these and provide:

•  Course name
•  Training provider's name
•  Course length and year completed

Note: Only include recent training and professional development. Any short courses completed more than 10 years ago are unlikely to have much value in the current market-place.

Memberships & Associations

If you are a member of any relevant professional associations, e.g. Associate member of CPA Australia, list these here.

Hobbies & Interests

This section is optional. However, some employers are interested in finding out more about you as a person and how your interests and the skills developed from these activities may be useful in the workplace.  Just remember, your interests say a lot about you so make sure what you list is appropriate and that they indicate you are a well-rounded person. Be genuine as you may be asked to talk about your interests in an interview.

Referees

Referees are people who are willing to testify confidentially on your behalf. Referees should be individuals who have recently supervised or managed you, and who you can rely on to give an accurate and fair account of your skills and abilities. Generally, two or three referees are sufficient. Always seek the agreement of a referee before listing their details.

Details of your referees can be added to your resume. Ensure to include:

•  Full name of the referee
•  Position title
•  Name and contact address of their employer/organisation
•  Contact phone number(s) (work and mobile)
•  Email address (a work email address is preferable)

It is also possible to only provide details of your referees once they have been requested. If you do not wish to include your referees list on your resume, include a statement such as "Referees available upon request" at the bottom of your resume.

The rationale for this is that electronic versions of your resume can easily be sent to people other than those you have intended and your referees may not want to provide references to every person who receives a copy of your resume.